Planning an Effective Response to Crisis – Team Management and Financial Planning

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Planning an Effective Response to Crisis – Team Management and Financial Planning

By Mridula Kashyap

With the aspiration to support social organisations struggling to manage their financial planning and team management, Arthan conducted a workshop on Planning an Effective Response to Crisis on Friday, April 17. Talking about two key challenges that most organisations are currently facing – Team Management and Financial Planning, the session was led by Rahul Balakrishnan, Vice President, Arthan and Satyam Vyas, Founder, Arthan.

The webinar was an interactive one, moving away from the traditional format of a speaker(s) and audience. The workshop began with Rahul giving a brief overview of the status of team management (hiring and appraisals) in the current scenario. This was based on a study conducted by Arthan with over 130 organisations in the impact sector – ranging from NGOs to social businesses. He then tied the findings to his experience of managing talent in the impact space to share thoughts and ideas around possible ways to manage teams and maintain morale during this crisis.

The group then virtually broke off into smaller teams to discuss specific challenges that are being faced by their organisations to discuss possible solutions. Many ideas, such as the creation of Buddy Programs, Employee Assistance Programs came to the fore. While mental health has been an area of concern for most organisations and its employees, job security and helping teams pivot towards the use of online resources and technology has also been a key factor to be working towards.

The second session by Satyam on Financial Planning followed a similar format. Satyam took the participants through the various financial scenarios that might play out in the coming time, depending on the changing external factors and restrictive measures such the lockdown and its possible extension. He discussed how social impact organisations will get affected in those various scenarios, what possible responses can be and how, as organisations, we need to assess our strengths and weaknesses. The participants were taken through a step by step process of scenario planning and the guiding principles that should be kept in mind while creating a customised plan for the organisation.

All the participants then discussed a scenario within the context of their organisation, in smaller virtual break out rooms. The need for clear, transparent communication with all stakeholders, including donors and funders was seen to manage relationships going forward. It was also observed that all programs and plans need to be aligned with the goal of the organisation while adjusting for the new scenarios that are playing out to ensure the organisation survives and stays relevant in the times to come. An essential component of planning that came about was having a forward-looking approach as it would be necessary to be able to bounce back into the ‘new normal’

It was interesting to listen to the various insights and thoughts around how we, as a civil society endeavour to stick to our core mission to serve,  even while pivoting in order to sustain as per the need of the hour. 

There is a lot we can learn from each other, still. And Arthan will keep working to continue its endeavours to support organisations through crisis management support and through many more such platforms that bring the social impact community together. 

If you’re interested in learning more about ways to plan for your organisation in these uncertain times, write to us at or reach out to Rahul at

Image credits: Process vector created by stories –

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